Privacy – We respect your privacy and do not share your information outside our company. We use payment processing which does not allow us to see your sensitive information.
Shipping – All items ship USPS with Delivery Confirmation. We ship MOST items Priority, Insured. If an item is damaged in transit, it is YOUR responsibility to file a claim to be reimbursed by the Post Office. This is just how the insurance works, we are not able to file the claim. We cannot ship replacements free. This is why we ship them insured.
SORRY, NO INTERNATIONAL ORDERS THROUGH OUR CART
In stock items ship within 5 days of receipt of verified payment (except weekends and Holidays). If items are backordered, they will usually ship within 2 weeks.
Custom order items usually ship within 14 days of receipt of verified payment (except weekends and Holidays).
Checks must clear prior to shipment (this includes e-checks).
NOTE: If you pay via credit card (NOT through logging in to a PayPal account) and file a chargeback with the credit card company in the event of a dispute with us, then WE CANNOT HELP YOU in any other way and a refund. If you wish to leave options for negotiation open, then contact us FIRST, BEFORE you file a chargeback. When chargebacks are submitted from Credit Card companies, we are unable to respond to them, or offer any kind of remedy other than a refund. If you file a dispute with PayPal, we have the option to negotiate for your satisfaction, or submit a tracking number (things we cannot do when the chargeback is submitted through a Credit Card company).
Returns must be pre-approved. Items are guaranteed to be as described, and to work as we say they will. Please email us if you have problems with your order.
The ORIGINAL one-way valve fermenting airlock! Imitation IS the sincerest form of flattery, and we have noticed that our product has been copied by other sellers of fermenting products. Remember, if you see someone else selling a one-way valve airlock for fermenting, THEY copied US, not the other way around! Fermenta Lock is still the only original invention, handmade in the US. If it isn't orange, it isn't the original!
We invented Fermenta Lock, Fermenta Free, and the valve used for Fermenta Fido and other Fermenta Airlock products. We invented Fermenta Dunk Extender. Patents are prohibitively expensive, and designed by the government not to protect the rights of individuals, but to provide another source of revenue and control for the government and lawyers. We are good at what we do. We have endless ideas and endless creativity, and competition does not scare us. Impatient thieves do not scare us - they are too busy taking shortcuts to make a success of it anyway, and they won't want to take the effort to actually MAKE a product and fill orders.
So if you want to copy our idea, go right ahead. If you want to market and sell a competing product, you are welcome to do so, as long as you do not patent our idea - we had it first, and our posts on FaceBook announcing the invention and launch of it will prove that. This idea is officially in the public domain, placed there by us. We will NOT release supply sources, or part names unless you want to buy them - we'll be happy to sell you an instruction kit. If you buy our product, or look at the images and figure it out for yourself, good on you. Compete with us if you like, just don't screw us, and we'll get along just fine. Big companies who might want to screw us may have more money, and more lawyers than we do, but we have more to gain by suing the pants off a big company, and believe me, we will be well motivated to do so if anyone patents our idea and claims it as their own - this is a free idea. Everybody now owns it.
Published June 23, 2012
Wholesale, Export, and Manufacture of this product by other companies is an option. International distributorships are available for those wishing to export. Please email us to inquire about access to our wholesale website, or in regards to manufacturing any of our products.
Business Building Services Are Available - If you are wanting to build a business like this, where you make things in the home and sell them direct to the customer, or if you want to build a business that you can sell to other people as a complete business package, Firelight Heritage Farm is now offering Cottage Industry Services to aid small business owners in building a successful product or service business from the home. Don't know what you want to do? We can help you figure that out too (something original, and just yours, not a canned business). You get the wisdom and uniquely successful perspective and experience of people who have been business, marketing, and website professionals for more than a dozen years. For more information, visit CottageIndustrialRevolution.com. Why copy someone else's business when you can do something uniquely you and enjoy it so much more?